MUKO G1 Neckband Earphone

Return&Refunds with No Reason

Before returning an item, please check to see whether it meets the following conditions.

1. Return is made within 30 days of purchase
2. Items must be unworn or in their original condition.
3. They are not sales items or gifts. Only regular priced items may be refunded, unfortunately, sale items and gifts cannot be refunded.
4. The item is not subject to the exclusions listed in our Returns Policy
5. We are unable to facilitate exchanges by mail. we recommend that you contact us via emails or WhatsApp If you have any questions.

Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.

Return&Refunds with Quality Issues

If there are quality problems in some categories of products, you can get a refund or exchange up to 180 days. You can contact us to learn if the product is in this category.